Contact Us

Send Us a Message

Question about an Haglöfs product? Or assistance with a new or existing order? Please fill out the form below and Customer Service will be in touch as soon as possible.

Please include a maximum of 4 images of sizing tag, defective area, and rubber out sole (from heel to toe), and photo of receipt if available. Images must be JPG or PNG format, with a maximum file size of 1.5 MB. Filename cannot contain special characters; for example: (*)&$?!.
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Phone: 08000-221854
Email: customerservice@haglofs.com

Hours:
Mondays - Thursdays:
7:30AM to 4:30PM CET
Fridays:
7:30AM to 3:00PM CET

Your inquiries will be answered in Swedish, German or English. We have gathered the most common questions on the page frequently asked questions FAQ in Swedish, English, German, French, Italian, Spanish, Danish, Finnish and Norwegian. Among them you can find answers that may help you.

Please note that during public holidays our customer service
will not be able to answer your calls on the dates below*.
*01/01, 04/19, 04/22, 05/01, 05/30, 06/06, 06/21, 12/24, 12/25, 12/26 12/31 - 2019 
If you wish to contact us on these dates, please do so via e-mail
and your message will be dealt with once our office open.

Contact Media and Press: Media and Press

Head office visiting address:
Gustavslundsvägen 141
SE-16751 Bromma 
Sweden

By Postal Service:
Haglöfs  AB
P.O Box 520
774 27 Avesta

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