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Mondays - Thursdays:
7:30AM to 4:30PM CET
7:30AM to 3:00PM CET
Your inquiries will be answered in Swedish, German or English. We have gathered the most common questions on the page frequently asked questions FAQ in Swedish, English, German, French, Italian, Spanish, Danish, Finnish and Norwegian. Among them you can find answers that may help you.
Please note that due to public holidays during our customer service
will not be able to answer your calls on the dates below*.
*01/01, 04/19, 04/22, 05/01, 05/30, 06/06, 06/21, 12/24, 12/25, 12/26 12/31 - 2019
If you wish to contact us on these dates, please do so via e-mail
and your message will be dealt with once our office open.
Contact Media and Press: Media and Press
Head office visiting address:
By Postal Service:
P.O Box 520
774 27 Avesta
See all office locations
If you have other thoughts, concerns, comments or suggestions, feel free to share them with us by filling out the form below.