Delivery information

Find out where your order will be delivered to, how much each delivery will cost and the waiting time for an order to arrive.
 

Delivery destination

We only deliver within Sweden for the time being and the package will arrive at a postal pick-up point near your selected address. Please note that we do not deliver to P.O. boxes.


Delivery costs
Applicable for all addresses in Sweden:

  • Free delivery for orders over 1000 SEK
  • For orders under 1000 SEK the delivery fee is 39 SEK


Delivery duration

1 day - For postcodes that begin with 10 to 82
2 days - Postcodes starting with 62 (Gotland)
2 days - Postcodes starting with 83 to 98

Deliveries to the countryside will take 1 extra day

These timings are applicable to orders made before 11:00 a.m. CET. For orders made after 11:00 a.m.CET, 1 extra day will be added. Please note that no deliveries will be made on weekends or on public holidays in Sweden.

Please note: We do not deliver on weekends or public holidays.

Public Holidays 2016

New Year´s Day
Epiphany Day
Good Friday
Easter Sunday
Easter Monday
May 1st
Ascension Day
Whit Sunday
Sweden's National Day
Midsummer´s Eve
Midsummer’s Day
All Saints Day
Christmas Eve
Christmas Day
Boxing Day
New Year´s Eve
Jan 1
Jan 6
Mar 25
Mar 27
Mar 28
May 1
May 5
May 15
June 6
June 24
June 25
Nov 5
Dec 24
Dec 25
Dec 26
Dec 31

 

Tracking your order
You can track your order via posten.se using the tracking number (Item ID) that you receive in an email from Haglöfs once your order is dispatched from our warehouse.

You can also see the status of your orders by logging in to your Haglöfs account.

When your order has arrived at your postal pick up point you will receive a text message to the cell-phone number you provided. If you did not provide a cell-phone number, you will receive a notice by mail when your order has arrived.

For further information, contact our customer service by emailing customerservice@haglofs.se or call us at +46 (0)226 670 30+46 (0)226 670 30. Our normal business hours are 07:30 to 16:30 CET Mondays through Thursdays and 07:30 a.m. to 3:00 p.m. CET on Fridays.